CGI Scripts
Common Gateway Interface provides the ability for the client browser to interact with the Web Site. CGI is often used for On-line shopping or Databases.

Contact Page
A page that provides a concise listing of how visitors can contact you. Typically contains full postal address, Telephone numbers, Facsimile number, e-mail address and hours of business.

E-mail
An electronic version of sending a letter. An E-mail account must be set up with an Internet Service provider (Havard Associates can provide a list of ISPs). The ISP will provide you with the ability to send and receive E-mail messages. You will require a computer with a link to the Internet and Windows 95 or higher.

Extensive Search Engine Service
On all Web Site design and authoring Havard Associates will add the site to the top 10 Internet search engines free of charge. For a small additional fee paid yearly in advance your site will be added to up to 400 search engines and directories. Every six months the status of your entries will be checked and your site will be resubmitted if necessary.

Form to E-mail
An electronic form that customers can complete requesting further information, to be contacted etc. This feature requires that you have an E-mail account and access to collect messages.

GIF
Graphics Independent Format, an image that can be placed on the Web Page like a company logo. GIFs can be animated to attract attention.

Guest Book
A form enabling a visitor to your site to leave their e-mail address and/or postal address to be added to your mailing list.

Home Page
Home Page The first page visitors to your Web Site will see. This page typically contains a company logo, brief overview of what your company provides and links to other pages in your Web Site.

HTML
Hyper Text Markup Language, is a standard that Web Sites are authored in. HTML controls how information is displayed and behaves.

Java
Small programs that are downloaded and run on the client. These programs often perform validation of information entered by the client or run programs too big to run across a modem.

JavaScript
A set of instructions imbedded into the HTML of a Web Page to control images and text.

JPEG
Acronym for Joint Photographic Experts Group, an industry committee that developed a compression standard for still images. JPEG refers to the graphics file format that uses this compression standard. JPEG is often used when displaying photographic images.

Link
Generally refers to any highlighted words or graphic in an HTML document that allow you to "jump" to another section of the same document or to another document on the World Wide Web.

Modem
Device that connects your computer to the Internet to view Web Sites (called Surfing) or send and receive E-mail messages.

Scanning
Taking paper based items such as logos from letterheads or pictures from brochures and converting them into electronic format that can be used on a Web Page.

SSL
Secure Socket Layer is a protocol for securing data transmission in commercial transactions on the Internet. Using public-key cryptography, SSL provides server authentication, data encryption, and data integrity for client/server communications.

Web Page
Written in a script language called HTML a Web Page contains images and text that is visible to the visitors of the Web Site. Contained within the Web Page are instructions that control how the information is displayed. Control information is hidden from your visitors.

Webmaster Services
After your Web Site has been published you may wish to make updates to pages. Havard Associates Ltd offers a Service called Webmaster. This provides two main features. First, if any problems occur with your Web Site Havard Associates Ltd will take action on your behalf to resolve them. Secondly, should you require any updates to your Web Site Havard Associates Ltd will be available to make your changes and at a reduced hourly rate.